Legal

Privacy policy

Last updated: [date]. This policy explains how Phatizwe Tech Solutions (Pty) Ltd handles personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Who we are

Phatizwe Tech Solutions (Pty) Ltd, registration number [CIPC registration number], is the responsible party for personal information collected through this website and in the course of providing our services.

Information Officer: [name], info@phatizwetech.co.za.

2. What we collect

• Contact details you give us, such as your name, email address, phone number and company.
• Details about your IT environment that you share when requesting a quote.
• Basic technical data from your browser, such as IP address and pages visited, where analytics are enabled.

3. Why we use it

• To respond to enquiries and prepare quotes and proposals.
• To deliver, support and invoice the services you contract us for.
• To meet legal, tax and regulatory obligations.

We do not sell personal information. We only send marketing messages if you have opted in, and you can opt out at any time.

4. Sharing

We share personal information only with service providers that help us operate (for example email, hosting and accounting providers) and with technology partners where needed to deliver your solution. Each is bound to keep the information confidential and secure.

5. How we protect it

We apply the same controls we implement for our clients, including access controls, multi-factor authentication, encryption and secure backups.

6. How long we keep it

We keep personal information only as long as needed for the purpose it was collected for, or as required by law.

7. Your rights

You may ask to access, correct or delete your personal information, or object to its processing, by emailing info@phatizwetech.co.za. You may also lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.

8. PAIA manual

Our manual under the Promotion of Access to Information Act (PAIA) is available on request from the Information Officer.